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The Contact Center of the future

Hoiio's omni-channel contact center enables companies to deploy both inbound and outbound communication flows easily via the most convenient mode of communication with your brand.

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Revolutionise your customer experience with Hoiio's customisable contact centre that has remote work flexibility.

Workforce Management

Create automatic outbound campaigns or built world class inbound support centers

Quality Management

Set call Recording, KPIs and SLAs easily to track agent performance.

Rich Insights and Analytics

Analyze KPIs in real-time via customizable dashboards and easily export reports.


Personalized your user experience by integrating with your CRM and other business applications. 

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Advanced Call Routing

Make use of advanced routing modes like Ring All / Round Robin / Skill-based Routing / Sticky Agent

Agent Tools

Customized notes, agent pop ups and more to maintain call center quality

Supervisor tools

With special tools, supervisors have access to active calls monitoring (call barge, call spy, whisper) and more!

Advanced user management and access

Easily manage user access and settings via all in one cloud portal

We can work with every industry.

Check out some of our clients below.

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